Good for some people and a waste of time and money for others. For this website I asked a former licensee who has owned many hotels and pubs in Australia, if he thought it was necessary:. It is no good if you need to give someone a break in the gaming room and your staff member only had RSA.
Same goes with a barmaid and you want to put them on the bistro delivering food to tables they need to have completed food handing training. This makes complete sense to me. Most pub and hotel owners are running businesses where staff flexibility is very important.
If you want to get a job in a bar or a hotel it might be a very good idea. Australia has over , slot machines, which means that for every Australians there is one slot machine. The price is subject to change depending on the chosen provider. Some states allow you to complete the course online, but others require you to attend in class training. Online courses generally take 3 to 4 hours whereas classroom training takes approximately 6 hours, including an exam.
NSW does not accept training certificates from other states. For those states, you have the possibility to complete the RSG course online. A good provider is Express Online Training. Once you have completed your course and made the payment, you will receive your nationally accredited Statement of Attainment as a PDF file. The certificate will be recognised by employers and government agencies.
For the other states, you can use the statement of attainment to apply for recognition of prior learning. It is mandatory for certain people involved in Queensland's liquor and gaming industries to have the appropriate certification in the responsible service of gambling RSG. The required certification in Queensland is a Statement of Attainment, issued on completion of the national training package competency Provide Responsible Gambling Services.
As a competency within a national training package, the Provide Responsible Gambling Services course, may only be delivered by a registered training organisation RTO. Once obtained, this certification does not expire. Please check your records, then see below.
This means that if you hold a Statement of Attainment for Provide Responsible Gambling Services from anytime in the past, it remains current irrespective of the course code. If your assessment is marked competent outside of business hours, you will receive your Statement of Attainment by close of business the NEXT business day.
Some legislative requirements and knowledge will differ across borders, however you will learn to;. All students undertaking accredited training in Australia require a USI number. Your personal information entered for your USI must exactly match the details in your training account with us.
Click here to create your USI. We will need your full name, street address, mailing address if applicable , date of birth and phone number to create an account in our system for you. We need an active email address to set up your account, and send you updates on your training status.
When your assessment has been marked as competent by one of our assessors, and you have successfully completed your RSG online training, you will be issued with your nationally recognised Statement of Attainment via email.
The nationally accredited online training offered by CTA Training Specialists is approved and recognised and will not expire. Both of these names and abbreviations are often used to refer to the one unit of competency. To legally be able to work in any gaming and gambling outlet across the nation you must have a valid RSG, which means completing the RSG online training.
Individuals who carry out gaming duties or gaming tasks within a licensed club or hotel must complete RSG training within three months of starting employment. If you feel you may have difficulties understanding the learning materials, simply send an email to online ctatraining. International Student on a subclass study visa will need to apply to a CRICOS approved provider, International Students on a visa other than a subclass visa, you are eligible to complete one of our courses.
Please contact us for more information. Get in touch Need to know more? One of our qualified trainer and assessors is required to assess that a student can demonstrate their understanding of implementing responsible gambling practices and being able to provide information and assistance to customers about problem gambling. Therefore, to be competent in SITHGAM Provide Responsible Gambling Services one of our qualified trainer and assessors is required to also assess your oral communication skills using non-confrontational language.
Your video MUST demonstrate how to:. Please note: You only need to upload ONE video but it must address the 2 specified scenarios above. You need to complete ONE 1 Video Assessment demonstrating how to implement responsible gambling practices and provide information and assistance to customers about problem gambling:.
Ensure we can see your face in the video and that we can hear you speak clearly in the video. Your video must be done in the first person, as if you are a gaming team member and you must be visible in the video at all times.
We recommend keeping the video length under or up to 40 seconds addressing both scenarios listed above. Please note , it is NOT a requirement for you to film at a venue or a hospitality simulated environment or be accompanied by another person.
You are welcome to film alone, in a quiet place, in your own time. You can use any filming devices to shoot your video, however, we recommend using iPhones or Android mobile devices.
Please note , the student portal accepts most video files, ensure you record in the lowest resolution possible to maintain a small file size Please note: You only need to upload one video but it must address the above points.
The course includes video, readings, interactive activities and case studies to assist in your learning experience across the following 2 elements: Element 1 Implement responsible gambling practices.
Provide information and assistance to customers about problem gambling.
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